Hi, two months ago I bought a GL753VD wich came with a preinstalled, licenced Windows 10 64bit. After the self-evident clean windows 10 64 bit install on a separately purchased M.2 SSD, I have several problems with this laptop (I never imagined that ROG laptops can have these kind of issues and ASUS not doing anything for months, i've been reading this forum since day two of the purchase and I'm stupefied, it's a big disappointment):
1. the touchpad: when scrolling with two fingers in web browsers (Opera, Chrome, Firefox), Adobe reader, Open office, Mozilla thunderbird, the page just jumps back randomly. I already have the latest drivers from the ASUS site, doesn't work. Since I am using a NVME M.2 SSD for the clean win install, I still have the factory preinstalled Windows 10 64 bit on the 2.5 HDD. The problem is present when booting to that Windows too. Pinch zoom is off from windows's own mouse and touchpad settings. Reading this forum I realized that several ROG laptops have the same problem or other touchpad related problems (G752 for example). I know it's not the same touchpad but it's Elan. On the Elan's website there are NO drivers for their products. I think this issue is driver related and if it's not Elan, it's ASUS.
2. USB ports on the left side of the laptop: external HDD connects then disconnects after a few seconds. These two USB ports are unuseable. Again, several "generations" of ROG laptops have the same problem with these two ports. USB 3G modem not working in these two ports. I have 5 USB flash drives, three of them are not working in these ports, two of them are working. On the right side of the laptop 5/5 are working. My HTC phone is not connecting to those ports. The USB type C port on the left side seems to work fine with a USB type C SDcard reader and with a mobile phone connected. Logitech's unifying receiver is working in both of the USB ports, I have to use a mouse because of the touchpad problem. I've connected an external HDD with external power source: no problems at all, connecting, copying with USB 2 speeds as featured. I think this is a hardware related problem, insufficient power to those ports. When I installed the SSD i saw that those two USB ports are on a separate circuit board from the motherboard just like on other ROG laptops (eg.G752, GL751 as others on this forum already mentioned).
3. Cracking sound: loud crack just before playing any kind of sound - most annoying with windows sounds. Latest driver from ASUS doesn't solve this problem nor drivers from Realtek's site. I think it's driver related. I already tried different power management settings (maximum performance avoiding the system to power down components, different drivers, the problem is present on the preinstalled windows and on the clean windows too. Multimedia is a joke with this laptop's cracking sound.
I don't want my money back, I want these problems SOLVED. This is not a cheap laptop and I'm almost certain that problem 1 and problem 3 are driver related, so...