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Asus scar 16 crashing

Omer
Level 9

the asus scar 16 4080 model I bought 8 months ago suddenly crashes in games as if the electricity has gone The video below is my computer

https://youtube.com/shorts/_X36FLuhJlg?si=rIUAoCSA_KRibpvR 

382 Views
31 REPLIES 31

Omer
Level 9

I gave it to the service yesterday, today it arrived, they said they had changed the liquid metal and cleaned the fans, let's see if the problem has been solved

Omer
Level 9

https://www.youtube.com/shorts/xqaq35r16UY 

nothing change I will send it again

That is unfortunate. I don´t know how the laws work in your country, but here after three repairs of the same problem with no solution, you get your money back or a replacement. At least under warranty.

SizzFlair
Level 9

That's unfortunate to hear.  Thankfully my credit card extends the warranty another year and will cover any servicing outside warranty, but at this rate I may just open it up and fix it myself.  I've taken apart laptops to upgrade graphics cards and whatnot in the past...

 

Just want to note that this has been happening ever since I've received my laptop back with a new motherboard through RMA due to the laptop not charging or turning on at all.

Omer
Level 9

Ekran görüntüsü 2024-04-18 005732.pngEkran görüntüsü 2024-04-18 005750.pngEkran görüntüsü 2024-04-18 010111.pngEkran görüntüsü 2024-04-18 004815.pngEkran görüntüsü 2024-04-18 004822.png

Omer
Level 9

very bad score

Omer
Level 9

They've replaced my motherboard, I'll pick it up tomorrow and share the results

 

These are my scores. Testet in Manual Modus, fans on max. The system is 150mv undervolted. With the graphic score i'm fine but with the score of the cpu i'm not sure this is ok....other guys with the same System had higher points without undervolting the system. I'm sure your liquid metal on your graphic chip are gone. Unfortalety the support from asus are very bad. 

 

Screenshot 2024-04-17 211724.pngScreenshot 2024-04-18 222116.pngScreenshot 2024-04-18 222216.png

Omer
Level 9

The motherboard has changed, everything seems to be fine now

IMG_3465.jpeg

Mode Turbo you tested ? without undervolting ?