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ASUS ROGgl702vm (and GL502VS,GL703GE) Fans always max speed even when IDLE-WORKAROUND

toske
Level 8
Hi Everyone ! I have seen some post in the past about this issue, but none of them seem to have a solution and seem to be abandoned. I have been having this problem for quite some time now.. and while its been on and off, with every windows update it seems to get worse.

The problem concerns the CPU and GPU fans both. The CPU fan is almost always the one on max.

The problem happened, as it did with many others, after the failed windows creators update, that kept coming back and back after failing until there was a workaround by disabling the secure boot on the ssd and installing it manually rather than letting it do it by itself. All was well and good, but after few days noticed that the laptop sometimes would spin the fans up to max for few seconds (even if it was idle ) and then go quiet again. After few weeks it would do that for the first 20 minutes of being booted until it gradually went down and stayed at a normal speed and responded to actual temps and not its own whim.
Fast forward few months to today and the fans just randomly speed up to max and stay there for the whole day, sometimes shutting it down mid rampage and turning it on again would solve the issue, but most time it would not.
If I was gaming 24/7, the unbearable fans noise would not be a problem, but I started to use it as a youtube machine during working hours and gaming later it, just kills the nice quiet stillness in the office with its space jet engines while doing the most minimal tasks.

I have tried the NBfC while its good indicator which fan start to act up, it does not have a profile for the laptop and it struggles to keep the fans at bay once they want to go full speed. It sort of chokes them up and they keep coming back in bursts, so its not really a solution, but even more of an annoyance. The fan speed indicator also does not pick up when the fans are acting up, it always shows them to be at 12.5% even if they are at max, but once the fans act normal again, the indicator seems to represent the values more accurately. It's almost as if the fan controller is not communicating properly with the sensors.

I have not re-enabled the secure boot as from reading the workaround threads many people reported it would not boot up again.

Some things i have noticed is that the CPU is running at boosted clock speeds even when idling, however during the times of bliss and quiet when the fans are under control the temps keep around 45 degrees with the boosted clocks still there, so I am not sure it is the culprit rather than a symptom of what ever might be causing the issue.

I live in quite warm climate so the temps are normal to be like this, they never go above 80 under load and for a thin machine i would not expect more of it (apart from a better air intake for the fans, which are obviously starved for air with this design)

If anyone has a solution they might have found or any ideas of what i could try to solve the issue, I would be most grateful !

THESE WORKAROUND MIGHT ONLY BE TEMPORARY AND REQUIRE YOU TO REAPPLY THEM CONSTANTLY

EDIT 01/2021 :
Another possible workaround:
1. Remove and reinsert the wire going to the left fan.
2. Remove and reinsert the wire going to the right fan.
3. Disconnect and reconnect the battery.

EDIT : Possible Solution for anyone looking for an answer, from the last post on the thread.
I have tried with my gl702vm, moved some cables around so there would be no contact with any part of the motherboard and removed a tape that was used to secure the cable to some components. Didn't have a single instance of fans ramping up. For now this seems to be the main workaround.


KAB123456789 wrote:
Pretty much true in my case. If you're having the same problem as I did, all you really have to do is move the wire connecting the fans to the motherboard away from components on your laptop.

My story here: https://forums.tomshardware.com/threads/why-is-my-gpu-fan-insane.3532974/post-21412825

It's a really dumb design flaw. Not ragging on ASUS at all, you can't really predict this is going to happen. Just seems like it's receiving either heat from components they're touching, or EMF interference from being so close.

Shouldn't take you more than 30 total minutes to fix it. Please let me know if this helps someone so that we can figure out whether or not I accidentally fixed something else isntead, haha.



Zethriel wrote:
This quote led to the answer.

Ignore every other software,utility, driver and BIOS speculation.
The problem with the fan is the wire connecting it. It is either caused by the connector not connected properly or some interference from the chip that the wire hangs over.

I looked up a video how to teardown the laptop. The GL703GE is very easy to work on. The video is here:
https://www.youtube.com/watch?v=ix4eD2506oQ

From that video, you can see below that the wire in the video is looped around a resistor or capacitor or something (some silver cylinder). It does NOT hang over the chip near the fan. My machine, and most other pics I have seen online, show the wire handing over the chip that is just under the person's baby finger in the picture below.

I looped my wire the way it shows in the picture, made sure it was connected (it already was), and the problem has never happened since.

83340
956 Views
55 REPLIES 55

Hi. I'm confused. 2 posts are somehow contradicting. On one post it shows that the solution is to swing the wire away from the cylinder and even put electrical tape to maintain that position. And on the above post it says to configure the wire to a loop around that cylinder. Can you clarify which is which? I actually tried the looping of the wire around the cylinder and it worked. So i dunno which is the solution really. Or maybe because unplugging/plugging of the fan wires did the trick. But by experience the problem will soon recur after just doing the unplug/plug method.

So possible solutions:
A. Unplug/Plug fan socket - Works. But problem will recur at some point. Already happened to me.
B. Loop around the cylinder - I think this worked for me but when I checked my wire was "partially" looped already so I just secured the loop by squeezing the wire tighter into a loop after I unplugged/plugged the fan socket. So I dont know if this really solved the problem or it's because I also did solution A
C. Pull the fan wire away from the cylinder and fix with electrical tape - haven't tried it yet. Will try if problem occurs then I can rule out solution B.

I'm pretty sure I solved the problem somehow because
1. The fans are now working at usual fan noise.
2. I can finally control the fanspeed again (silent/balanced/overboost) using rog gaming center.
3. Fans auto adjusts depending on CPU/graphics load.

Hope we can find a permanent solution to this problem.

Never buying Asus again.


Zethriel wrote:
This quote led to the answer.

Ignore every other software,utility, driver and BIOS speculation.
The problem with the fan is the wire connecting it. It is either caused by the connector not connected properly or some interference from the chip that the wire hangs over.

I looked up a video how to teardown the laptop. The GL703GE is very easy to work on. The video is here:
https://www.youtube.com/watch?v=ix4eD2506oQ

From that video, you can see below that the wire in the video is looped around a resistor or capacitor or something (some silver cylinder). It does NOT hang over the chip near the fan. My machine, and most other pics I have seen online, show the wire handing over the chip that is just under the person's baby finger in the picture below.

I looped my wire the way it shows in the picture, made sure it was connected (it already was), and the problem has never happened since.

83340

mariozamoramd wrote:
Hi. I'm confused. 2 posts are somehow contradicting. On one post it shows that the solution is to swing the wire away from the cylinder and even put electrical tape to maintain that position. And on the above post it says to configure the wire to a loop around that cylinder. Can you clarify which is which? I actually tried the looping of the wire around the cylinder and it worked. So i dunno which is the solution really. Or maybe because unplugging/plugging of the fan wires did the trick. But by experience the problem will soon recur after just doing the unplug/plug method.

So possible solutions:
A. Unplug/Plug fan socket - Works. But problem will recur at some point. Already happened to me.
B. Loop around the cylinder - I think this worked for me but when I checked my wire was "partially" looped already so I just secured the loop by squeezing the wire tighter into a loop after I unplugged/plugged the fan socket. So I dont know if this really solved the problem or it's because I also did solution A
C. Pull the fan wire away from the cylinder and fix with electrical tape - haven't tried it yet. Will try if problem occurs then I can rule out solution B.

I'm pretty sure I solved the problem somehow because
1. The fans are now working at usual fan noise.
2. I can finally control the fanspeed again (silent/balanced/overboost) using rog gaming center.
3. Fans auto adjusts depending on CPU/graphics load.

Hope we can find a permanent solution to this problem.

Never buying Asus again.


UPDATE!!!

Solutions A & B FAILED. Noise and uncontrollable fan speeds recurred. Trying Solution C now. Hope this works for good.

I think I was misunderstood. I suggested the electrical wire in addition to looping the wire around the cylinder. Since implementing this, the problem has not re-ocurred on that fan.

However, the other fan started acting up. I found that applying electrical tape fully over all exposed wires on that fan solved the problem. I unplugged the battery for ten minutes as well, so that may also have contrbuted to the solution.

But since then (a week ago) the laptop has been silent.

mariozamoramd wrote:
UPDATE!!!

Solutions A & B FAILED. Noise and uncontrollable fan speeds recurred. Trying Solution C now. Hope this works for good.


Any word on if C worked for you?

Galahad56 wrote:
Any word on if C worked for you?


It's been exactly a month from when I tried plan C. Seems to be working so far. No Nitrous powered fans making airplane engine noises for now. Let's hope it works for good.

mariozamoramd wrote:
It's been exactly a month from when I tried plan C. Seems to be working so far. No Nitrous powered fans making airplane engine noises for now. Let's hope it works for good.


Thank you. I will try this too then

Twice the problem has returned.

This time, I did the following:

1. Remove and reinsert the wire going to the left fan.
2. Remove and reinsert the wire going to the right fan.
3. Disconnect and reconnect the battery.

That's it. I'm going to bet that 6 weeks from now these steps will need to be re-applied. The application of the electrical tape may just be a red herring.

I know very little about electrical circuitry, but I bet the problem has something to do with some sort of electrostatic build-up related to the battery. I first got the problem after the laptop had been left unplugged and off for a few months. I don't remember what the battery state was when I turned it on, but the fans went crazy as soon as I started it up.

Galahad56 wrote:
Thank you. I will try this too then



Well well. I guess after 2 successful months the problem returned. Running out of options, other than unplug-plug method which we all have to do periodically like the post above. Hate ROG. I actually consulted and brought my unit at the ASUS service center and they just claimed my BIOS is not updated so they check it is updated. They cant seem to figure out what's wrong and offered to ship my unit somewhere for checking but warranty is already expired thanks to COVID lockdown. So I guess I'm stuck with sh*tty device.

I have this ROG GL-503GE with me for 2 years, it has been performing well, but recently, I am having this fan running at 7400RPM even when idle. The noise is just unbearable. Reading down the threads, I found out that it isn't an isolated case at all, many is suffering from the same issue. Can Asus just make a fan control app to make the life of all of us a bit easier?

madbty wrote:
I have this ROG GL-503GE with me for 2 years, it has been performing well, but recently, I am having this fan running at 7400RPM even when idle. The noise is just unbearable. Reading down the threads, I found out that it isn't an isolated case at all, many is suffering from the same issue. Can Asus just make a fan control app to make the life of all of us a bit easier?



I don't know about your model but Armoury crate You can modify the GPU and CPU fan speeds via the manual setting.

https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download/

If the software detects and supports of course.