02-24-2020 02:00 AM
11-14-2020 04:38 AM
11-18-2020 01:53 AM
11-19-2020 05:40 PM
11-20-2020 07:46 AM
HellSoul wrote:
Hey everyone. Does anyone else experience a problem where the charger keeps connecting/disconnecting? It happened few days ago, I'm not sure if it's a problem with battery/motherboard/software or charger. For the reference my laptop is GL504gm GTX 1060 and it is 2 years old
11-20-2020 07:53 AM
11-23-2020 06:07 AM
vashish27 wrote:
Guys, help please. Now I am getting this crap 0% battery everyday upon starting from shutdown (after leaving overnight). No matter how much is the battery percentage.
I know and have experienced before that if I do a windows reset, it will work for a few days until some updates... But I don't have time and don't want to go through the whole windows reset process again.
Has anyone been able to replicate this behavior??? Asking because maybe we can avoid doing certain things to prevent the issue happening.
11-23-2020 11:00 AM
dan_himura wrote:
I would ask the same question, in lights of recent RMA I have completed few days ago.
They made pay a new battery for 60 euros, but they also changed motherboard and switched plastic connectors for the fans I suppose. I have made the classic test to take the battery down to 60% and boot it up again the next day and it did not die. More importantly, it did not die even after a week of no utilization after the test, and the battery was still around 58%ish and gradually discharged after some hours of utilization down to 30% with no issues.
Yeah, it seems we are talking about fairy tales but this is the actual behaviour that any laptop should go through.
Now the most important question is: how do I maintain it? After seeing such results I avoid loading the previous backup via Veeam and just transferred the files from a normal data backup, and started installing back the programs one by one. I still haven't changed any power save configurations and just left it as the technicians left it.
Any suggestions? Do you need me to show you some reports to help you out?
I really suggest to make a RMA if you still have the warranty, with everything we found out and leave for the technicians a folder with all reports and links to this topic to make them understand what a lot of people is experiencing.
11-23-2020 12:57 PM
vashish27 wrote:
Humm, ya thanks for the reply. Actually what I have noticed is that if the battery is going to die on your next shutdown, it will obviously do so after a night. But more interstingly if you are lucky and it "decides" not to die on your next shutdown, then it can even hold on for a few days without any problem. I have myself started my laptop after 3-4 days on certain occasions and found normal behavior after start.
I am out of warranty, still I don't mind giving it for checks at a service center. But these guys are currently not doing any pick-ups from home due to covid. Likewise I am also trying to avoid taking it myself, covid situation being really bad here.
I am trying some random things and settings and start-up items, etc. every night and trying to see if I can either positively replicate OR avoid the issue. I'll definitely post here if I can make out some sense.
If you think I can benefit from those reports or maybe get some logic behind the problem, please post or pm the reports to me.
11-23-2020 01:59 PM
vashish27 wrote:
I am out of warranty, still I don't mind giving it for checks at a service center. But these guys are currently not doing any pick-ups from home due to covid. Likewise I am also trying to avoid taking it myself, covid situation being really bad here.
vashish27 wrote:
If you think I can benefit from those reports or maybe get some logic behind the problem, please post or pm the reports to me.
enriquecs2005 wrote:
Now I have 3% wear. It only happened to me once that the battery discharged up to 95% after a long gaming session (being connected to power). It is normal?
11-24-2020 06:02 AM
enriquecs2005 wrote:
I have 4 months since the last entry into service where the motherboard was replaced (according to Taiwanese technicians) and the battery (which I paid for). The problem has not reappeared, given that the laptop frequently remains with the battery below 60% overnight. I HAVE NO LONGER INSTALLED ASUS BATTERY CARE. For me, the problem appeared after its installation. Now I have 3% wear. It only happened to me once that the battery discharged up to 95% after a long gaming session (being connected to power). It is normal?