02-24-2020 02:00 AM
07-27-2020 11:57 AM
Sergio8903 wrote:
The problem for 1 month was solved or maybe i didn't see it (i don't know how) but today i start the notebook and 0%, it was with 30 %.
me too from service the says the mother board was been replaced.
I dont know what we can do... i dont wont to send it another time....
HEEEEELLLLLPPPPPP
ps. i dont know why with the same use, some times from 100% the battery life is 4/5 hour and more time is 1/2 hour, same use, just navigation or youtube video ...
pps. is possible the problem are the driver of the intel grafic 630 ? because the driver are more than 1 year old and we cant update because are direct from asus, if i try to update from intel assistant it say, the driver are a version from asus, try on the web site asus for update, if it try to dowload the file from intel page, i cant insalling i recive an error message.
on the page of asus the last drive for the intel grafic si 2019/03.
07-29-2020 07:44 AM
07-30-2020 11:45 AM
mIKE_Aleph wrote:
Hello Everybody
Could this be a Windows 10 issue??
Has anyone tried with another version of windows?
Is anyone still following this thread!?
Come on ASUS!!!
08-01-2020 04:54 PM
enriquecs2005 wrote:
Hi mIKE_Aleph, I personally tried with older versions and the problem persists ... I don't know what the problem is, to find out ASUS what the problem is we have to send the laptops to the service. What worries me is that for example Sergio's motherboard and battery have changed and the problem has reappeared. The other colleagues probably don't watch the forum every day ... I watch it every day.
08-01-2020 04:58 PM
Blake@ASUS wrote:
Dear all,
We are working on this issue, we just made some progress.
Thank you to some user's support on this.
If there is anything new, I will let you know.
Thank you.
08-02-2020 07:51 AM
Blake@ASUS wrote:
Dear all,
We are working on this issue, we just made some progress.
Thank you to some user's support on this.
If there is anything new, I will let you know.
Thank you.
08-02-2020 11:30 AM
Blake@ASUS wrote:
Dear all,
We are working on this issue, we just made some progress.
Thank you to some user's support on this.
If there is anything new, I will let you know.
Thank you.
08-14-2020 10:06 PM
Blake@ASUS wrote:
Dear all,
We are working on this issue, we just made some progress.
Thank you to some user's support on this.
If there is anything new, I will let you know.
Thank you.
08-15-2020 06:20 AM