So... guy's, Blake finally contacted me again, saing to send laptop on the HQ center to analize and "experiment" to find the problem. I just denied it because can't remain AGAIN (for the 3 time in 1 year) without my working laptop; so, i still hope in a bios fix... maybe if someone send the pc to these guys let us know...
so we basically came to a dead end 😞
Maybe Blake can tell as if the new version of bios 312resolve the problem. Marioss didn't feedback... Come on Asus don't disappoint us... I'm really an Asus fan but if this problem isn't solved.. I'll choose another brand! It îs unqualified to send The laptop to the service and they make you pay for a new battery (destroyed by Asus Power management fault) and the problem didn't solved...
I paid for the new battery the first time but still the same problem and now the notebook is for the second time to the service In italy Milan, i hope they will solve the broblem or a will contact a lowyer to see what i can do.
I was an Asus fan ......
probably it will tell to send to HQ center for do some experiment as for me... i honestly refused, can't waste again time for nothing, when he have precise info about the problem i will send..
Thank you for providing the information.
When did you send the device to service? I really hope I can catch it and solve your issue.