Asus ROG Strix GL503GE SCAR - wrong ram slot, coil whine, fans a bit loud

[vacs]

Hi,

I want to share my experience with this notebook to see if others have the same issues and maybe Asus would address the CPU issue with a bios update. I already filed a RMA to my seller and now waiting for them to aprove it, but I still want to share this.

I bought the notebook yesterday, installed a fresh copy of Windows 10 Pro 1803, downloaded and installed all drivers from the official website and then updated Windows until no updates were avaible. Also I installed Chrome, Aida64 and nothing else and these are my problem:.

1. The notebook comes with a single 8GB ram stick which should be somewhere on the motherboard and not accessible through the ram and ssd expansion bay so that the other ram slot in the extention bay would be empty and when you decide to upgrade the ram you won't have to dissasembly the whole notebook and lose warranty (image attached). BTW on all youtube videos their slot was empty.

2. The notebook makes a scratchy noise almost the whole time while connected to the charger. The only time it doesn't is when you're in the bios, or not doing anyting (not even moving the mouse). I attached a video to see that I opened just chrome and that the noise appears as soon as I move the mouse. The system load varies from 4 do 13% so that's means no background proccesses are causing additional load, and even if they where a notebook this price range ($1350) should not make this noise as I had ROG notebooks before and none of them made any other noise than the normal ones produced by fans and hdd's.

3. When I run Aida64 I see that my CPU clock is always between 3.8 and 4.1GHz, when I start the stress test the clock goes down to the base 2.2GHz clock which is not normal, it should be the other way around.

4. After installing all the drivers from the link below one device remains „unknown“ so when I run windows update it downloads something called „asus – firmware...“ (I don't remember the whole name). After rebooting it updates my bios to v306 even if the last version on asus official website is v303. I thought that this bios caused the cpu clock issue as there must be a reason asus pulled back the v306 so I performed a downgrade to v303 but the issue remained. It's weird that windows would do a bios update as I never seen this before.

https://www.asus.com/us/Laptops/ROG-Strix-GL503/HelpDesk_Download/

[atskoto]

My laptop is Asus Rog GL704GV and it has coil whine. I managed to get rid of it. So my solution is when I am on balanced mode /switched by armory crate/ to go to windows power options = high performance = change plan settings = change advanced power settings = processor power management = minimum processor state /change to less than 100%/ I put 50 %. Now there is no coil whine. Same operation to the other silent mode, turbo mode etc....

[Agado]

I also own the GL503GE, and the fan used to be very loud, which is fine with me, since I'm using a gaming laptop. And the performance is fine for me, the CPU get the high Clock speed under load, the tem is a bit high, but it fine because I get the performance that I paid. But since the update of the BIOS, the Power Limit (PL1) make this Laptop become Under Power. Not only that, the fan also run slower that it use to be. Why Asus, I know that you don't want this laptop to run loud, and if what I bought is a Ultrabook, I agree. But I didn't buy a slim and light device, I bought a gaming Laptop, and all I what to do is using it as the way all gaming laptops are used. So Pls Asus, if you reading this, pls update the BIOS, give us the option to use all is power because I believe that I'm not the only one who buy this laptop for content creation. Tks for reading.

[fixxi_net]

If I understand disabling C1E will let the processor run at full CPU frequency all the time ? This would mean the rocket sounding fans will be always on ? If that is the case disabling C1E is not solution for me as the fans are already too eager to spin up to audible settings. Gladly I bought from Amazon and could get rid of this notebook. I noticed the coil whine immediately. GL704GM

[FarleyCZ]

fixxi.net wrote:
GL704GM

Wow. They haven't fixed it on GL?04 line either? Unbelievable.

[david_grad88]

I UPLOADED A VIDEO ON YOUTUBE FOR EVERYONE WHO HAD THIS PROBLEM
ITS A LIFETIME FIX IF YOU DONT CHANGE OR RESET YOUR WINDOWS
AND YOU DONT NEED TO OPEN THROTTLE STOP AFTER EVERY RESTART, IT DOESNT SHOWS ON TASKBAR TOO.

https://www.youtube.com/watch?v=sKjw-uShTlo&t=143s

HOPE ONEDAY ASUS CARE :rolleyes:

[vacs]

use the fix above to turn off C1E and the whine is gone...I sent asus an email to unlock our bios to let us set the C1E off on boot and they just responded "tnx for reaching out to us"

I think we need a youtube celebrity to address this issue like Dave2D did with apple, shortly after his video apple fix the issue and I believe that asus would too if we draw enough attention

[McCoy]

GL502VSK same scratchy noise when moving mouse. Already in RMA.

Windows 10 our-of-box or you reinstalled?

Someone on this forum mentioned that this trouble is somehow connected with speakers wiring touchin PCB.

[FULLMETALJACKET]

McCoy wrote:
GL502VSK same scratchy noise when moving mouse. Already in RMA.

Windows 10 our-of-box or you reinstalled?

Someone on this forum mentioned that this trouble is somehow connected with speakers wiring touchin PCB.

That's coil whine. My gl502vsk does the same when it's idling and you move the mouse. Don't waste your time with an RMA, they wont fix it, because there's "nothing" to fix. All of them come out of the factory like this.

[helix400]

My problem: I spent more of my time in Linux than in Windows. The Windows registry downgrade/hack mentioned earlier won't work in LInux, it still screeches away there.

The issue is fundamentally a hardware problem, and all the workarounds slow the laptop down significantly, and don't really fix anything.

I've been able to track it down to some component just above the CPU socket, underneath a copper heat sink. It's not the SSD, it's not a speaker wire. It's coil whine. I think the only route available is a motherboard replacement, given that the component is directly attached to the motherboard.

[helix400]

> use the fix above to turn off C1E and the whine is gone...

I just tried it. Throttlestop gave me a message that it doesn't support my CPU, then refused to load further.