I have problem with my laptop:
Asus Rog Strix G533QS
- RTX 3080
- AMD 5900HX
was / is freezing, when browsing internet, using low demanding programs and always when idle, never playing games etc.
When idle, on windows desktop with no programs runnig, freeze is certain, after about 1-2 min.
Perviously problem was also on windows 10, but i upgraded to 11 with hope to resolve problem, with no effect. I did all ram, disks checks. I did all CPU and GPU drivers updates, then uninsialls and agin install. Nothing helped.
Then I noticed that on battery freezes
don't occur. occur less often
I set Minimal processor state -> when plugged to 5%, (was 100% due to Aromury Crate plan)
Now testing for 1h and freeze did not happend, (Freezes happen, but less often with 5% minimal power set in power managment settings) even on full idle. But i'm worried that problem may return.
Is it something with my charger,? I own this laptop for almost 2.5 years.
[EDIT] Unfortunately, after laptop charged to ~95% and red diode (informing of charging) went white, freeze occured agin 😕
[EDIT.2] I disabled first AMD Radeon(TM) Graphics in Device Manager - didn't help, still freezez (less on minimal 5% cpu power). Then i disabled RTX 3080 dedicated graphics card, and it.. still didn't help. Only thing helping for now is game runnig in background. (Even simple one) I assume that it must be something with AMD Ryzen 9 5900HX then
[EDIT.3] My temporary solution for now is running simple game on second monitor - 0 crashes for now. I found a lot of threads with c-states problems, but i can't manage them on crippled mobile BIOS
I have same problem with fresh installed windows with drivers up to date from asus website (also tried official latest drivers nothing changed). I have to leave the game open all the time in the background otherwise the device freezes within 5 minutes when it waits without load and I have to do a hard reset. Sometimes freezes on startup screen.
For ram and ssd, I tested with frequently used applications that I found on the internet, there is no problem. When I put the computer in silent mode and the processor frequency drops, the computer freezes instantly. I need to keep the CPU at %100 (3.3ghz).
BIOS v331 (latest)
Did you find any solution?