ASUS ROG STRIX G531GT Wifi adapter disappreaing again and again after win 10 update.

[Anonboss]

My story : i recently buy a laptop from flipkart . laptop work excellect for 10-15days i found no problem . than i start getting updated of win 10 i update it after that i started facing wifi issue it suddenly disappread when i restart it again comes up , i try to enable disable adapter that doesnt work for me only restart always work but again problem arsing and now even after restart wifi adapter not working . i tried to use Myasus software it show 1 problem in driver but i click on check it show its up to date .did any one face any wifi disappread issue . sometimes its automatically come if anyone know how to fix kindly help me out . :confused:

These are some images of my problem






after clicking on update see the below pick its says up to date ..



Please help me out ...

[fabicus2017]

Fallow this tread and you will be fine.;)
https://rog.asus.com/forum/showthread.php?118879-Strix-G531GT-network-adapter-stops-working-when-gam...

[Anonboss]

fabicus2017 wrote:
Fallow this tread and you will be fine.;)
https://rog.asus.com/forum/showthread.php?118879-Strix-G531GT-network-adapter-stops-working-when-gam...

this not gona help that i am sure.....asus laptop are shiity now...i will never buy... i will go for acer...

[Leo_Lim]

I found a way to solve the problem, uninstall OneDrive and Skype or disable them running in background.

[LeoLim]

The problem occurred again after few months. What I did to solve this problem is uninstall the driver and reinstall a new one.

1. Download the "Intel Wireless LAN Driver" from the ASUS support website. https://rog.asus.com/laptops/rog-strix/rog-strix-g-g531-series/helpdesk_download
2. Right-click the [Windows] icon on the left of the taskbar, then click [Device Manager].
3. In the Device Manager, click [Network adapters]> [Intel Wireless-Ac 9560 160MHz]> [Driver] tab> [Uninstall device]> [Uninstall the driver software from this device]. Then, repeat this process with [Bluetooth]> [Intel(R) Wireless Bluetooth(R)].
4. After that, open the downloaded driver from step 1 and run it.
5. Restart your PC.

[LeoLim]

The problem occurred again after few months. What I did to solve this problem is uninstall the driver and reinstall a new one.

1. Download the "Intel Wireless LAN Driver" from the ASUS support website. https://rog.asus.com/laptops/rog-str...pdesk_download
2. Right-click the [Windows] icon on the left of the taskbar, then click [Device Manager].
3. In the Device Manager, click [Network adapters]> [Intel Wireless-Ac 9560 160MHz]> [Driver] tab> [Uninstall device]> [Uninstall the driver software from this device]. Then, repeat this process with [Bluetooth]> [Intel(R) Wireless Bluetooth(R)].
4. After that, open the downloaded driver from step 1 and run it.
5. Restart your PC.

[KorosuKivy]

Anonboss wrote:
My story : i recently buy a laptop from flipkart . laptop work excellect for 10-15days i found no problem . than i start getting updated of win 10 i update it after that i started facing wifi issue it suddenly disappread when i restart it again comes up , i try to enable disable adapter that doesnt work for me only restart always work but again problem arsing and now even after restart wifi adapter not working . i tried to use Myasus software it show 1 problem in driver but i click on check it show its up to date .did any one face any wifi disappread issue . sometimes its automatically come if anyone know how to fix kindly help me out . :confused:

These are some images of my problem






after clicking on update see the below pick its says up to date ..



Please help me out ...

I haven't been to keen on the rate that Asus churns out drivers, I stick to using this.
https://www.intel.co.uk/content/www/uk/en/support/intel-driver-support-assistant.html


On that note check your driver there was an advisory out on the 11th this month about the software having an "Escalation of Privilege" vulnerability https://www.intel.com/content/www/us/en/security-center/advisory/intel-sa-00355.html if your driver is older than 21.40.5.1 you should get it updated

If the Device Error code is 10 fabicus2017 has a good plan on getting your wireless unit back on track again. Follow that link however if you feel you're not able or don't have the ability to do this yourself I Strongly suggest going through Asus support to get an RMA (If you have exhausted the re/installing drivers)

[Leo_Lim]

I have same problem as yours. My device is G513GT too. The Wfi connection automatically turns off, and the only Airplane mode remains, so I use a cat5 cable to access to Internet.
I hope ASUS could solve it quickly. I don't want to bring a cat5 cable outside.

[Anonboss]

Leo Lim wrote:
I have same problem as yours. My device is G513GT too. The Wfi connection automatically turns off, and the only Airplane mode remains, so I use a cat5 cable to access to Internet.
I hope ASUS could solve it quickly. I don't want to bring a cat5 cable outside.

my laptop is in warranty so i claim it ....they saying they will come at home within 2 working days...and today is 2 day only ... 23 sept 2020

[Robert0213]

I have got rid of the issue by performing cleanup of network devices.