10-03-2020 07:32 PM
05-05-2023 08:19 AM - edited 05-05-2023 08:24 AM
FFS.. I upgraded from a G752VS, to a G834JZ (Asus Scar 18) and have this same problem..
I leave my Laptop next to me on the bed sometimes, or on a side table when I go to sleep. (No I'm not an idiot who lets the underside gets smothered, it sits on a cooling pad on a thin panel of ply creating a flat surface with plenty of airflow.)
I discovered, the only way to make the RGB turn OFF on the lid and around the sides is to close the lid AFTER waiting X minutes for the screen to turn off, because the idiots at Asus made Armoury Crate so buggy that the RGB never turns off if you just close the lid right away.
This time I WAITED before closing the lid, so the annoying RGB would turn off.. but not only did the RGB turned off, I failed to notice my fans turned off too!! WHAT THE F...
When I opened the lid in the morning, I went to rest my palm down as usual when using WASD to type my password to login, and my hand was scalded because the whole interior had heated up to like 70+C
What the hell.. and WHY is this a problem still two years later?
05-19-2023 01:13 PM
I started to have the same issue again a few months ago, but it's even worse. I use a dual monitor setup since last December, all was working like a charm. Suddenly, around the beginning of March, inbetween Patch Tuesdays so I'm fairly sure it's not Windows' fault, neither screen would turn off even though a timeout of 10 minutes was specified in Windows.
A few weeks and a lot of troubleshooting later (fiddled around with Armoury Crate, Core Framework, ... drivers, Windows power and NVidia graphics settings), I got the screens to turn off again, but it didn't last (at least partially). Currently, the monitors turn off when they feel like it, more often not than they do.
No blocking drivers or software when running powercfg -requests in Terminal.
When disconnected from power, the battery only works for a measly 40 minutes on 80% (fairly certain it's not the battery as it hasn't been used that much and never charged beyond 80%), this was at least 3 hours in the first months of owning this laptop. When closing the lid, RGB and fans are disabled and the laptop once again doesn't go to standby (single monitor of course).
I've wasted too much time on this piece of chip. If these problems wouldn't occur, it would be an awesome beast, but somehow ASUS always finds a way to **** up with their worthless framework and middleware.
10-29-2023 12:13 PM
Hi,
I have same problema. You fixed the problem?
11-10-2023 09:09 PM
Set hibernation in settings to close the lid