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ASUS Rog Strix G17 Laptop Constant WHEA Error problem

Zyzy
Level 7

Hello!
I have a problem with my Asus rog strix g17 2022 laptop (G713RW). The display regularly turns off after sleep mode, hibernation, or just turning on. The problem cannot be resolved with a hard reset. I found only one solution: Disconnect the battery, disconnect the display cable, then turn it on. But the problem repeats itself again and again. I've been using this laptop for a year and the problem started recently.
I constanly get an error:
A recoverable hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Master device bus:device:function notation: 0x0:0x2:0x3
Option bus:device:function notation: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_1022&DEV_14BA&SUBSYS_1CB21043&REV_00

The problem refers, as I understand it, to "family 17h-19h pcie gpp bridge".

Similar topic with no solution. And I think there are many more people with the same problem.
https://rog-forum.asus.com/t5/rog-strix-series/help-needed-constant-whea-error-on-asus-strix-g17-lap...
Perhaps this is a hardware problem, or perhaps a software one. I try different things. Please, help.

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1 REPLY 1

M0NG0
Level 10

Sounds like more "Modern Standby" Issues. Windows updates mess it up more each time. I am working on a *cough *cough patch to help it. Let me know if you wish to  give it a try. Meantime check this out...

https://learn.microsoft.com/en-us/windows-hardware/design/device-experiences/pci-on-modern-standby

M⊕NG⊙