Hi,
I have this very annoying issue with my laptop and hope to find out if anyone has a solution to my problem.
My laptop restarts all the time on battery (it can't last even 10 minutes to be powered on) sometimes it's a HYPERVISOR_ERROR blue screen and sometimes it's just a cold restart. Windows Event Viewer shows Kernel error 41. It also restarts when plugged in but only in Windows safe mode. I also think this is a hardware issue because it restarts in Linux too and also while trying to install any OS with a USB (it took me just 30 minutes to get Windows running because it was constantly restarting the installation media). I'm also on the newest version of my bios.
I have at this point tried absolutely everything including:
Every single driver from the Asus site for the laptop.
New RAM - and I'm not even kidding when I say this this laptop managed to kill both of its original 2x8 GB RAM sticks but also one of the new ones I bought (they are 2x16 GB RAM). It had completely fried them, they were hot as hell when I pulled them out.
A battery swap with a new official from Asus battery.
Warranty - which Asus rejected because they said my MOBO had water damage so I went to 4 different repair shops. They all said that what the guys from Asus told me was a complete bullcrap and there was no sign of damage to the MOBO, Asus only said that because I had only a week of my warranty left and they didn't want to bother giving me a new MOBO.
I've also tried a software called G-helper which is a great alternative to Armoury Crate (basically does the exact same thing but without the bloatware from Asus).
Please anyone who sees this post I need your help this laptop was very expensive and a new MOBO costs 1500 dollars, and at this point, I'll just have to buy a new laptop and this time I'll probably go for something that is not Asus because after doing some research on how to fix my issue I have concluded that I am not alone and everyone seems to have issues with Asus and their laptops and software.
