12-09-2024 03:50 PM
My laptop keeps crashing whenever i use tools like for example topaz video ai and custom script i made to compress my videos, virtual dub at first i thought topaz video ai was the issue until i tried the other software.
SPecs:
Processor Intel(R) Core(TM) i9-14900HX 2.20 GHz
Installed RAM 64.0 GB (63.6 GB usable)
System type 64-bit operating system, x64-based processor
In invdia display mode i keept it at GPU only all the time if i swtich to optimus, the laptop crashes even while just browsing internet.
here is a picture:
can anyone help me fix this problem please?
12-09-2024 05:12 PM
Try to reinstall the Nvidia drivers whit the latest drivers after this enable ULTIMATE mode from them you must use only Nvidia GPU another way to enable only Nvidia GPU is to go in bios and enable dGPU i think when you do this and start again the windows test your GPU in games check the temperature and if you see this problem again send it to warranty becouse maybe your GPU core or memore have a problem
12-13-2024 12:19 AM
even on ultimate mod i get same thing.
12-12-2024 06:39 AM
Looks a hardware issue, if reinstalling drivers or full system reset doesn't fix it. RMA it
12-13-2024 12:21 AM
well when laptop comes didnt have this issue, i run into some problems when i tried to backup my ssd and install a new one so i had to reinstall everything. after that i start facing this kind of issues.
the problem you see in the picture was happening to me like once everyday until i switched to GPU only mode in control panel.
12-14-2024 11:15 PM
i removed nvidia drivers with DDu and installed again but just now laptop crashed like the image above.
12-15-2024 05:40 AM
send it to service the problem maybe come from the momery or core chip they can have a problem and crash so your laptop is for service