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Asus Rog Strix g16 dGpu Problem

Level 8
  • Purchased Asus Rog Strix G16 1 week ago, initially functioning properly
  • Experienced issues yesterday while playing Call of Duty: Modern Warfare 2:
    • Game crashed suddenly
    • Unable to open any games or programs afterward
  • Investigated and discovered error occurring during switch from iGPU (Intel UHD) to dGPU (Nvidia 3050):
    • Screen freezes, glitches, and flickers (goes black and returns)
    • Eventually leads to Windows blue screen with error VIDEO_TDR_ERROR, citing nvlddmkm.sys
  • Attempted troubleshooting steps:
    • Reset Windows
    • Reinstalled drivers
    • Reinstalled Windows
  • None of the attempted solutions resolved the issue
  • Uncertain if problem is hardware- or software-related
  • Seeking assistance; considering service center as last resort

Device Information:

  • Model: Asus Rog Strix G16 
  • Processor: 13th Gen Intel(R) Core(TM) i5-13450HX 2.40 GHz
  • Installed RAM: 16.0 GB
  • GPU Processor: NVIDIA GeForce RTX 3050 6GB Laptop GPU
  • Bios: G614JJ Version 325

Level 12

did you try to turn on only the Ultimate mode and than test it again you also switch to nvidia GPU from the bios 

and what is the windows that you use is it 11 ?

I tried switching from BIOS and Ultimate mode, and also adjusted settings in the NVIDIA control panel. I attempted a fresh install of Windows 11 and tried using both old drivers from the ASUS website and the NVIDIA Studio driver, but nothing worked. I have handed it over to the service center and explained the issue. Today, I need to go and check if it has been fixed.

That is good please write again here to provide information what can make this problem 

I also haved a problem whit game chash but for me was the CPU cache i was overclocked it and undervolted but i was unstable even when COD crashed it delete some of the game files and i need to verify the game again it was strange problem