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Asus rog strix g16 2023 g614ji key stroke missing

dewilaxe
Level 7

Hello, I own the laptop mentioned in the title. Since the day I bought it, I've been experiencing issues with some keys not registering when I press them while playing games or typing. For example, when I type "google" and press all the keys, it sometimes registers as "oogle" or "gogle." I'm not sure what's causing the problem. I've updated everything, formatted the laptop, updated the BIOS, and reset it, but the issue persists. Is there anyone who has experienced this issue? I'm waiting for your comments and advice.

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