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Asus ROG Strix G15 TouchPad doesn´t work

teffe
Level 7

Good morning community, 4 months ago I bought a ROG Strix G15 laptop, which comes with a huge problem with the touchpad. The problem is the following:

When using the computer and using the Windows 11 gestures, they stop working unexpectedly, then the pointer freezes and moves with a lot of delay. I contacted technical support, they gave me the following options:

-Update drivers

-Uninstall and install them again

-Install Windows 11 cleanly

I have done everything, but the computer still does not work correctly. Could someone help me?

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