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Asus ROG Strix G15 (2022) Random Cold-Restart - resolved

Ch4rvel
Level 7

More than two years ago (January 2023) I bought a ROG Strix G15 (2022) laptop. From the very beginning, I experienced what I found to be common in other owners of this brand - sudden, random resetting of the laptop - the effect as if someone cut the power to it and after a while turned it back on. The timing of the occurrence had no correlation with the system load - it happened when the computer with Windows 11 running without any programs running restarted from the desktop, other times it did it when I was rendering video material. I looked for solutions to the problem, including here, but none worked. Recently, I discovered that Windows 11 has become so messed up that the option to reboot the system from within windows leads to it crashing while windows is loading. Interestingly, exclusively it and then turning it on worked normally. Trying to fix this messed up something else 🙂 I decided I was sick of fighting windmills and reinstalled the system from scratch.
What is important ! - I did not use any recovery partition, no system recovery option from a hidden partition, I just downloaded the windows installer and made it a bootable usb drive. Literally - I did not install any driver downloaded from asus website for this laptop. All drivers ( except AMD Adrenaline and GeForce drivers) were downloaded via Windows Update. After this reinstallation of the system did not happen ANYWHERE what I had for more than the last two years - random reboots ( which happened at least 2-3 times a month). The system runs stably. If someone encounters this problem I suggest reinstalling the system - but not from the image prepared by asus ( I suspect that this is where the failure of most cases here, where reinstalling the system did not help anything) came from. Also, leave all drivers to install via Windows Update.

 

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