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ASUS ROG STRIX 17 (model 2021) (G713QR) Boot Issue

ugoor
Level 7

My ASUS Laptop that was purchased in 2022 recently has encountered boot issues, especially when:

When I don’t plug into a power source and loads into Windows, it freezes and I have to restart or plug it into a power source.

Screen remains black and no signs of the light blinking after ASUS logo boot

Freezes as at ASUS logo loading screen and turns black

Automatic Repair doesn’t seem to do anything and encountered several times of it asking for Bitlocker

I have not update my BIOS 326 iirc, and it is Windows 11.

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1 REPLY 1

Kezmark
Level 11

Sounds like it's battery related, since you're saying it works when plugged in. Could be the battery, the connector, or the chip that routes the power from it. Hard to say. 

If it still happens even when plugged in, just less often, then it could be the power management chip. Really hard to say with just those details.