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ASUS ROG GL704GW - Vertical Screen Line Problem

Creative7
Level 7

‎09-19-2019 06:39 AM - last edited on ‎03-06-2024 07:23 PM by Community Admin

Hi:

I have a ASUS ROG GL704GW laptop!

Sometimes, without any reason, a vertical screen line appears in the middle of the screen!
It appears and then dissapears fast!
It it happens without expecting and several times!

This an annoying situation! I bought this laptop 2 months ago!

Does anyone knows a fix for this?

Note: I have the lastest NVidia drivers installed!

Thank you!

P.S. - Please take a look on the attached image!
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10 REPLIES 10

FULLMETALJACKET
Level 11

‎09-20-2019 05:08 AM

Is that line always on the same spot?
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Creative7
Level 7
In response to FULLMETALJACKET

‎09-20-2019 07:37 AM

Thank you for reply!

No! The line appears at different places in the screen, but it appears often near the center of the screen (as a vertical thin line)!
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FULLMETALJACKET
Level 11

‎09-20-2019 09:12 AM

Does it happens while gaming?
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TX2000
Level 8

‎09-20-2019 05:52 PM

have you tried updating you intel vido drivers?
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Creative7
Level 7
In response to TX2000

‎09-24-2019 03:45 AM

I installed the following drivers: VGA_Intel_CFL_W10_64_V25201006374

It seems to work well... so far so good! Thanks for the help guys!

Hug.
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Creative7
Level 7
In response to Creative7

‎11-24-2019 11:39 AM

Hi:

After some weeks without the vertical line problem (a vertical line that appears in the screen) today, the annoying vertical line returns again!
I installed the lastest drivers again, but this time I got no sucess!
A vertical line (red, sometimes black) appears more or less in the middle of the screen (appear and dissapear in a second)!

Installed drivers:
- BIOS v308
- VGA_NVIDIA_DCH_W10_64_V2521142546
- VGA_Intel_CFL_W10_64_V25201006374
- Chipest_Intel_CFL_W10_64_V101176958086
Source: https://www.asus.com/supportonly/GL704GW/HelpDesk_Download/

Does anyone knows why this annoying thing happen?

Thanks.

Laptop: ROG Strix SCAR II (GL704GW)
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FULLMETALJACKET
Level 11

‎11-25-2019 01:42 AM

Is it there constantly or even at boot up/bios?
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Creative7
Level 7
In response to FULLMETALJACKET

‎11-25-2019 05:02 AM

This happens in BIOS (the line appear and disappear faster than in Windows), or Windows!
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FULLMETALJACKET
Level 11
In response to Creative7

‎11-25-2019 06:26 AM

Creative7 wrote:
This happens in BIOS (the line appear and disappear faster than in Windows), or Windows!


Then it's a hardware issue. Could be the LCD (eDP) cable, faulty LCD panel/controller or something wrong with the GPU.
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