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Asus Rog G55VW can't power up after loading BIOS defaults

djviki
Level 7
First of all excuse me for my English.
Today i loaded bios defaults and after that when i turn on the notebook nothing happens, except of lighting up the keyboard and power button. After a few seconds keyboard light is turned off and after about 1 minute the same happens with power button light. I bought notebook brand new but i think that is already upgraded (32 gb ram, 128 gb ssd and 750 gb hdd)
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16 REPLIES 16

dstrakele
Level 14
If you discharge the notebook by unplugging, removing the battery and all peripheral devices, holding the Power On button for 10 seconds, then plugging in and starting the laptop, can it start successfully?

Otherwise, is it possible to enter the BIOS by pressing the F2 key repeatedly during startup?

How long have you owned this laptop?
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

I tried what you suposed but the situation is the same. I can't enter the bios with F2. Bought the notebook before one week.

dstrakele
Level 14
Since your laptop is new, I recommend you contact your retailer and see if you can exchange your defective laptop for a new one or get a complete refund.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

rewben
Level 13
yes, it's really safer to return to the retailer. if you don't mind, can you please tell us the following:

1. what is your model number for your g55?
2. what is the bios version?
3. can your machine boots if you take out the RAM from the user serviceable area?

looking at your configurations, is your machine running a mSATA SSD and a HDD, with DVDROM?

1. G55VW-S1200D
2. Not sure
3. No
128GB SSD + 750GB SATA + DVD ROM

rewben
Level 13
thank you very much @djviki. it's a custom configuration for your model by your retailer, or upon your requests (it runs DOS by default). i would suggest you communicate with them.

Pitcher1
Level 9
hi, how is now, change new one, when you first time to boot and into the BIOS to load default, reastart than NB can not boot, right, or what do you do without setting default, have do something.

wait, I didn't know that an SSD can be installed with the HDD in G55VW.. You did not use an HDD Caddy to replace ODD? I would like to know if there is a free space for an SSD assuming that the HDD stays in place and the ODD is not removed..

hlorenzl
Level 7
I think that the BIOS was not properly configured before they (the one who upgraded your notebook) installed the SSD. Can you check if you have the same SODIMMS installed? I mean can you check it if they have the same frequency (1600/1333/1866 MHz).. because that might be causing your boot up problem.

Best option is to return your NB to the retailer. Please advise us of your progress.