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Asus Rog G18 cannot connect USB HDD Docking Station

DrWindows
Level 7

Hello,

I don’t understand what is going on. My Asus ROG G18 cannot connect HDD 3.5 using a docking hub via USB 3 or any USB Type C etc.

I connect docking hub to another old laptop - the disk is visible, I formatted the disk, everything is ok.
I connect to Asus - it sees the disk, everything is ok. I click format HDD, it essentially freezes and does not see the disk anymore.
then no matter how many times I connect, it will try for days to format the disk.

I connect it to the old laptop - the disk asks for formatting, formatting takes 5-10 seconds.

I connect again to Asus. I'm trying to format it - infinity.

Then every time it asks to format (because the formatting was not completed) and every time it tries for days.

In short, some kind of nonsense with the USB connection.
I tried it through type c - the same thing.

The BIOS is the latest, I turned off ERP in the BIOS just in case. 

Info from myAsus: R2NRKD028728058 serial. 

Снимок экрана 2023-10-21 205204.png

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