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Asus GL552VX Blank Screen randomly

vanduc1102
Level 7
Hello, I am from VietNam
I bought a ROG gl552vx in December 2016, the issue i have since i bought the laptop, but I did not realize it before 2 weeks ( while i can change the laptop at the retailer)

Here is the video of the issue, it is a critical issue.
I can not do anything except HARD RESET. *



The issue happened randomly, I tried to test GPU card, with stress test, but it is ok even if i run the tress test for hours...
Sometime it happens when I surfing the internet with Chrome.
I updated the BIOS to latest version... but it did not work.

*I have used PC for about ten years, But I can not find the cause of the issue.
I gave the laptop to WARRANTY, but I am worrying that they can not fix the issue.

It is my ****ing BAD LUCK..... with this Laptop.

Did anyone has the issue like me ? Or know the cause of the issue.

Thanks.*
3,681 Views
2 REPLIES 2

Bill
Level 7
Hello vanduc1102
I'm not sure what's the problem here.
Did the repair center give you any feedback regarding the issue?

The-Star
Level 7
had the same problem with my GL502vsk, it's got fixed after i update to the new nvidia drivers.