06-13-2015 08:37 PM - last edited on 03-06-2024 09:08 PM by ROGBot
06-14-2015 12:09 AM
07-07-2015 10:22 PM
08-17-2015 09:11 AM
abhinav.0160 wrote:
I hate for this to be my first post on the forum but I just got stung by stoopid Windows 8.1. And mods, my problem is a little different as KB lights aren't flashing boot time. Please don't delete the thread.
I received my new notebook yesterday and everything was working fine. Then suddenly, I realised the keyboard wasn't lighting up. Basically the fn keys for the keyboard light aren't responding while all the others are and the Backlight is dead. Checked up Google and got to know this is a common Windows 8.1 sting that I just got stung with.
What makes my problem unique is that no amount of installing removing reinstalling ATK drivers for my laptop has solved this.
And the fact that the keyboard isn't lighting up while booting is also quite surprising. Can somebody help me out?
I don't think the keyboard light has a fault in its hardware because I just received it yesterday.
08-22-2015 07:40 AM
08-23-2015 06:01 AM
10-08-2015 05:10 AM
10-08-2015 08:55 AM
dannjoro wrote:
I have a new X550J and am running on windows 10. It is 2 days old. I have installed all drivers but my keyboard lights are still missing in action. l did go through other forums about
keyboard issues and i uninstalled ATK package and installed the new version from asus support site...still no miracles.
!!!! i HAVE TRIED ALL FUNCTION KEYS but still NO MIRACLES. My keyboard never flashes neither on startup nor restart.
Please help me out
abhinav.0160 wrote:
Since a few weeks now, the keyboard light has gone dead, no flash at BIOS, nothing.
I am using WIndows 10 and earlier the lights used to "ghost deactivate" and then come back on after a few days. Totally random. ONe day it would work, the next they would be dead.
Not this time. The lights are dead since two weeks now.
I've tried the latest drivers, uninstall install reboot routine but to no avail. Even a BIOS Flash using WinFlash, draining the internal memory by pressing power after removing battery hasn't helped. Nothing seems to work.
NOTE- All the other Fn keys are working except for the KB lights and also the Switch off display, which only switches off the display for a second after which it comes back ON.
I refuse to believe the hardware is at fault. The laptop is hardly a few months old and hasn't been abused, this problem has been there since the first day. Can someone help me fix this?
10-14-2015 07:11 AM
10-27-2015 02:00 PM
abhinav.0160 wrote:
After almost 3-4 months, I have come to the conclusion that there is a loose contact somewhere.
When I tap the palmrest right beneath the ctrl key, the keyboard light comes ON. At step 1 brightness, it starts flickering or goes low brightness or goes dead. I have to tap it to fix it and make everything normal for the lights.
What is the solution? Do I need to open this up? Does anybody have a disassembly tutorial for this model?
Giving it to Asus India is out of question as they are incompetent to do a good job. I am a DIYer but just need some instructions as the laptop is too expensive and parts aren't easily available if I break something in India.
DID NOT EXPECT THIS WITH A NEW LAPTOP UNTOUCHED FROM THE FACTORY 😞