Welcome to the forums!
Let me know if you need a screenshot or more information, but look under the Armoury Crate device settings for the local lighting (not the Aura Sync lighting settings) and click on the 'setting' button on the top right next to the 'reset to default' button.
Under those general lighting settings, please make sure the Laptop Light Zones checkbox is selected and the lightbar(s) at the bottom of the unit should normally be working if everything else is okay.
Hello Albert, thank you for the welcome and your answer.
I have followed the steps of your reply and I have checked if I had the option of the lighting zones of the PC turned on and so it was, unfortunately they still do not turn on.
Is there any other solution? Or is this something that should already be repaired by a technician?
PS: My laptop is in Spanish because that is my native language.