I currently own a ROG GL704GW and up until a few weeks ago, the AURA Sync app was working correctly, after an automatic update the customize option for the LEDS has disappeared. I can only use the "Basic Effects" it offers and have turned to ROG AURA Core to be able to customize my keyboard. I have tried uninstalling Armoury Crate along with the Service Pack offered by ASUS and reinstalling them again but it did not fix anything. AURA Core works as long as the laptop does not go to sleep or opens Armoury Crate afterwards I have to open the app again. Has anyone else experienced this, and is there any fix for it?