10-04-2024 04:42 PM
Got Asus ROG Strix SCAR 18 with 13980HX CPU. It just crashes A LOT when playing games. Started notice it on Hell Drivers 2, then Last Epoch, sometimes D4, Cities Skyline 2 and now Ara History Untold....
I can sometimes play 30 min, other times 3 hours before it crash.
My event logs are filled with event id 41....
I try to crash it using benchmark tools etc, line Cinebench or Handbrake that was reported to be able to crash it beside playing games, but that dont crash it even when running for a long time. But boot up Ara History Untold and boom, laptop just turns itself off...
I documented everything I have done, I sent screen shots of event logs showing all the crashes etc to workshop, they said nothing is wrong with it... Yeah, explain the 200+ crashes since I bought it in august 2023....
10-05-2024 12:57 AM
ok so firstly have you checked the temps and fan speed ? ..I have the same laptop and believe there is an isue with these cpu but that does not mean you have the same issue..I discoverd my laptop cpu fan was not spinning up to full speed even when thermal throttling..just this one issue helped me out a lot ..I really dont like armoury crate as it seems lets just say sus