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XG27UQR Black Screen, no ASUS logo or OSD menu

avsteele
Level 8

My monitor appears to have failed and I was looking for any guidance on next steps.

XG27UQR, manufactured July 2021. Had it about 15 months.

I know it is the monitor because I don't even see a logo on power-up and I can't access any in-monitor menu options via the buttons/stick at the rear.

It does know when the PC is sending a signal because the little light at the bottom turns from orange (no signal) to white (signal).

PC works fine with other monitors.

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