Will XG27UCG-W monitor get Armoury Crate support?

[1toadfacedfrump]

As the topic asks, will this monitor get support for AC in the future please? It is not listed as a supported device on ASUS site, and of course, not in AC to control RGB on back. 

[Nate152 · Accepted solution]

Hello 1toadfacedfrump

In the Tech Specs under Mechanical Design, it shows the ROG Strix XG27UCG-W supports Aura Sync.

To have control in Aura Sync, connect the usb-b to usb-a cable to your monitor and a pc usb port.

Open Armoury Crate and check for updates at the update center.

After the update, check Aura Sync, does your monitor appear there?

Example:

[1toadfacedfrump]

Thank you for the reply. This monitor only has an HDMI, display port, and a USB C connections, no USB a or B, pretty stripped down connection options. Tried plugging my C hub into the USB C on monitor, then a USB A to USB C into ASUS motherboard, but it didn't work.

Did update all needed updates in AC as well before starting.

[1toadfacedfrump]

Thank you again for the reply and direction. I restarted my PC several times with the C to C cable connected, and AC finally showed another update, the HAL update, and that fixed the issue!! Thank you again!!

[Nate152]

You're welcome

Ok, you have the usb-c to usb-c upstream connection. Connect the usb-c to usb-c cable to your monitor and pc.

Using a hub could cause it to fail.

Does this guide help? Replace the usb-b to usb-a cable with your usb-c to usb-c cable.

[LCD Monitor] Aura Sync lighting effects | Official Support | ASUS Global