12-14-2024 10:01 PM
Hey I just recently purchased the ROG Strix XG27ACMG. When I use it with my PC(Display Port), everything seems ok. Auto switches between SDR and HDR(games) when as it should. With my Xbox Series S ( HDMI 2.1 ) , It will not display HDR when I play games. I have Auto HDR set on the Xbox. 1440p, 120hz etc.. Try enabling it on the monitor, It will not switch to HDR. Option is greyed out.
Please assist.
Thanks.
12-19-2024 02:37 AM
1) Monitor Inputs:
Ensure your Xbox Series S is connected to the correct HDMI 2.1 port on the monitor. Some monitors have multiple HDMI ports with varying bandwidth capabilities.
2) HDMI Cable Check:
While you mentioned trying a different cable, ensure it's a certified high-speed HDMI 2.1 cable that supports 48Gbps bandwidth.
3) Xbox HDR Settings:
Check Auto HDR Settings: Verify that Auto HDR is enabled correctly in the Xbox Series S settings.
4) Test with Other Sources:
Try connecting a different HDR-capable device (like a Blu-ray player) to the same HDMI port on the monitor to see if HDR works as expected.
5) Monitor Firmware:
Check for any available firmware updates for your XG27ACMG. Updating the monitor's firmware can sometimes resolve compatibility issues.
6) Contact ASUS Support:
Provide them with the specific model number of your monitor and a detailed description of the issue. They might have specific troubleshooting steps or even identify a known compatibility issue.
7) Xbox Support:
If the issue seems to be specific to the Xbox, contact Microsoft support for further assistance.