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PG278Q Top panel issue

Sefir666
Level 7
Hi!

I have a Asus P278Q like a month ago and I have a rare issue on my top panel. Its a line on the top of the panel that is like asyncrrhonus to the rest of the panel or something strange.

Thse photos are taken 5 minutes ago:

http://imgur.com/BxmAngb
http://imgur.com/KMO4TBa
http://imgur.com/6I94W5F
http://imgur.com/4JLtGpW

Any idea how to fix it? Or need to change monitor?
Thanks!
2,401 Views
4 REPLIES 4

Sefir666
Level 7
anyone????

Crashcourse316
Level 9
Sefir666 wrote:
Hi!

I have a Asus P278Q like a month ago and I have a rare issue on my top panel. Its a line on the top of the panel that is like asyncrrhonus to the rest of the panel or something strange.

Thse photos are taken 5 minutes ago:

http://imgur.com/BxmAngb
http://imgur.com/KMO4TBa
http://imgur.com/6I94W5F
http://imgur.com/4JLtGpW

Any idea how to fix it? Or need to change monitor?
Thanks!



Here are some basic troubleshooting steps to try. some of which you might have already tried.


1. change the cable
Try using a cables from one of your other monitors that is known to be working.

2. change the port being used on your GPU for this monitor
Simple, just move from the current port to another. if this fixes the issue you will need to troubleshoot your GPU.

3. change the port on the monitor being used
Since I think there is only one of each type of input on the monitor you will need a different cable for this. If this fixes the issue but the other two options did not fix it then the port on your monitor is bad and you will need an RMA.

4.Change GPU resolution.
If the issue shows in the same spot after a resolution change then i am 99% sure somethings wrong with your monitor. This assumes you already ruled out hte cable as an issue.


5. RMA with ASUS
If the issue continues through all three of the options above you will most likely need to RMA this through ASUS or at least contact their customer support and get the issue looked at by a Asus tech that can say they if will need to RMA it or not.
I7-4790k OC 4.9 1.375v
MSI Gaming X GTX 1080 OC core:2055Mhz Mem:5504Mhz

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Hi!

Thanks a lot for your response.

I've tried all of them and no one works. I changed resolution to FullHD and others and same lines of pixels dont work.

I will contact support for RMA. Thanks!!

Crashcourse316
Level 9
No problem. It sounds like an internal connection to the display is bad/loose so its causing a single line of pixels to do have the issue.Hope the RMA goes well.
I7-4790k OC 4.9 1.375v
MSI Gaming X GTX 1080 OC core:2055Mhz Mem:5504Mhz

-----------------------------------------------------------------------
If you like what I post, hit that Rep button.
-----------------------------------------------------------------------
If i'm posting here it's only because I'm at work and have nothing better to do other than solve your problems.