- last edited on by
ROGBot
Hello guys
I would appreciate clarification on a few things I have noticed on my new pg279q:
- monitor light has a tendency to be red or remain red when i am viewing desktop..is this not supposed to be white when gsync is not active?
-monitor flickers when loading up a game or switching to desktop for example, is this normal?
- I notice a small black border on the screen around the edges near the plastic edges themselves, is this normal? Isnt the screen supposed to be lit up to the edges themselves?
- first time i turned monitor off with pc... i could not get it to start up again from standby. I removed its plug from electricity outlet and reconnected then it worked. I have since disabled deep sleep options from it and this never happened again. is this a known issue?
- i have noticed what seem to be a bright spot in the middle bottom part of the screen, not even a bright spot..more like part of the circumference of a circle...like something was pressed against the screen... this can be seen mostly against a white background and if i am actively looking for it. Doesnt bother me at all durng gaming for example. Pictures posted below. - please note that although visible in the picture of a black background, this appears on the picture taken, not really visible to the naked eye if looking directly at monitor
dot visible on middle of white screen (look to the right near middle):
dot visible on black screen image - exactly above the 'A' of the ASUS logo (looking from the side):
ingame screenshot, does not appear visible to me:
border:
Thanks for taking the time to read through this, just want to make sure all is in order with the screen, help/feedback is appreciated
I would appreciate clarification on a few things I have noticed on my new pg279q:
- monitor light has a tendency to be red or remain red when i am viewing desktop..is this not supposed to be white when gsync is not active?
-monitor flickers when loading up a game or switching to desktop for example, is this normal?
- I notice a small black border on the screen around the edges near the plastic edges themselves, is this normal? Isnt the screen supposed to be lit up to the edges themselves?
- first time i turned monitor off with pc... i could not get it to start up again from standby. I removed its plug from electricity outlet and reconnected then it worked. I have since disabled deep sleep options from it and this never happened again. is this a known issue?
- i have noticed what seem to be a bright spot in the middle bottom part of the screen, not even a bright spot..more like part of the circumference of a circle...like something was pressed against the screen... this can be seen mostly against a white background and if i am actively looking for it. Doesnt bother me at all durng gaming for example. Pictures posted below. - please note that although visible in the picture of a black background, this appears on the picture taken, not really visible to the naked eye if looking directly at monitor
dot visible on middle of white screen (look to the right near middle):
dot visible on black screen image - exactly above the 'A' of the ASUS logo (looking from the side):
ingame screenshot, does not appear visible to me:
border:
Thanks for taking the time to read through this, just want to make sure all is in order with the screen, help/feedback is appreciated
Eleiyas@ASUS wrote:
Well, it could be a pressure point behind the panel or a damaged panel.
Indeed, you should go through your retailer first and see what they say about it. Make sure to keep those photos handy 🙂
I just hope I am offered a replacement, I am afraid they would suggest returning this unit to supplier and keeping me without a monitor in the meantime, or even attempting to repair/disassemble the unit, i.e. ruining its current new state.
About the other issues...
the standby one I'm not sure, could be PC power settings or monitor power settings.
I turned off deep sleep settings and it never happened again, still, seemed like a strange event, will try turning them on and replicating the issue.
Black edge around the screen? please try and provide better pictures of that as I can't see it.
what i mean by black edge...the monitor itself has the bezel plastic edges all around, the display itself has a black border all around as well...between the active display and bezel itself, just found it a bit strange as, for example, my older monitor had display all the way to its plastic edges, there also no settings to shrink/expand display, so, I am , at the moment assuming it's just the way this monitor is.
LED remaining red/white? again, could be your settings.
When i started using monitor, i noticed it's led Light is white when on desktop, turning to red when , for example, a game is loaded and gsync kicks in, reverting back to white when on desktop i.e. gsync off, now it is just red all the time...(i believe it goes green if you use the anti blur tech instead of gsync as well)
Flickering screen could be the screen trying to adjust to the game's resolution (if you run your desktop at a higher resolution).
I also think this is normal, no flickering during normal operation i.e. playing games, films etc, just occasionally when switching between apps.
I answered your points above. Thanks again for your assistance.
Regarding that white spot, I was nearly willing to overlook it as it is barely noticeable at times but you seem to be pointing out it is a sign of damage in the panel etc. which has me worried.
edit: added pic of the border all around, look where the flash light is showing, i am referring to that black line/border:
