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Just had a blue vertical line show up on my monitor how to fix ?

ng4ever
Level 7
It is a ASUS ROG SWIFT PG279Q 27"
Less than a day old.

Sorry for bad picture quality.

https://i.imgur.com/t2nMZvA.jpg
https://i.imgur.com/HoQiiq3.jpg
559 Views
12 REPLIES 12

xeromist wrote:
I'm not sure if cross-shipping is an option for monitors. You might want to ask Support.

Another option would be to return it to the store for a refund and then use the money to purchase from another store that has one in stock. Keep in mind that RMA will get you a defect-free monitor but it might be another RMA that has been repaired. So if you are a stickler about it being brand new the only way to guarantee that is to get one from a retail store.

Oh, and usually when you send something for RMA you only send the bare product without accessories as that's usually what they send back.


Good idea!

Strangely enough I tested the monitor earlier tonight and at first for a few minutes, like 10 or 15 minutes, there was no blue vertical line. Sadly it came back after that.

Weird.

It is amazing that just because I bought the monitor it is going in back order or out of stock everywhere. Glad I didn't say anything about it until I bought it! 🙂

Mine was waking all kinds of blue lines right out of the box, went trough a frustrating RMA process I hope I get a fixed one back...

https://i.imgur.com/WkzNv0x.jpg