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Issue with new Swift PG248Q

shhhpark
Level 7

‎12-02-2016 08:41 PM - last edited on ‎03-06-2024 01:26 AM by Community Admin

Hey Guy,

First post here, just purchased the PG248Q earlier this week. For the first time tonight while playing overwatch my DP signal was lost. Came back on after a bit and everything was fuzzy. Then it happened again and locked my computer where I could hear sound but do nothing else and no image. After a restart it seems to be ok but should i be worried? I see a lot of similar issues online and I'm considering returning the monitor. Thanks for your help
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dgtots
Level 7

‎12-03-2016 12:11 AM

I just got the same monitor this week. I have been gaming and the monitor is doing great. I did go to this page and installed the WQHL driver and set my monitor as instructed on the page. Try this out to see if it helps.

https://www.asus.com/us/support/FAQ/1018735/
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shhhpark
Level 7
In response to dgtots

‎12-03-2016 12:13 AM

dgtots wrote:
I just got the same monitor this week. I have been gaming and the monitor is doing great. I did go to this page and installed the WQHL driver and set my monitor as instructed on the page. Try this out to see if it helps.

https://www.asus.com/us/support/FAQ/1018735/


I had 0 issues with it until this first occurence, all the drivers have been installed that i downloaded from Asus. I guess just keep an eye out because after a bit of research this isnt a new issue. Returning mine tomorrow as I'd rather return it to the store than have to RMA it later.
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