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Issue with line cutting through left and centre screen PG258Q

USERMAC
Level 9
I have got an issue with strange lines cutting through centre of the screen and having about half a cm from top to bottom of the left hand side of my screen.

I have had two of these screens and they have been replaced twice from shop and still have bad image. Asus needs a recall and issue firmware update. But Asus support are saying no repair for these screens just replacements which are refurbished and to me does not fix the problem by just swapping a new for second hand ones with the same issue.
please see images

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3,817 Views
3 REPLIES 3

Bill
Level 7
Hello USERMAC
I've replied your issue in your other post, thank you

Having the same issue with vertical line from the middle being put in the side (mostly to the left, rarely to the right), triggering rather frequently when alt-tabbing from windows to full screen application. Is this acknowledged issue with firmware or I'll waste my time with sending for RMA.

Bill@ASUS wrote:
Hello USERMAC
I've replied your issue in your other post, thank you


I am also experiencing this issue. What steps can be taken to resolve it?