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Becareful PG278QR Pixel line problem not adressed !

christizzz
Level 7
Last Week i bought a PG278QR monitor from amazon.de

I received it on Friday. After some hours i found out that i have the pixel line problem that appears on the Left or on the Right. A year ago a sticky was added to this forum saying that we need to send the Monitors for a firmware update ( it was for the PG279 though, but i have the exact same problem).

Anyway i thought my monitor was from an old batch. But near the S/N it is written : FEBRUARY 2017

So its a brand new monitor where the firmware update is not done !

I contacted ASUS... and they suggested to RMA the monitor. So i asked if the Firmware will get an update. and they said no it will only get replaced...

I am not interested in replacing the Monitor if the problem will persist since its a firmware problem. Acer proposed an Update for their Monitors.....

Its unacceptable !!! 670 euros for faulty monitors from february 2017!
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