I bought the monitor from Microcenter on 11/2016 and have been using it at 100Hz with a DP cable from day one. Yesterday I got home and found my screen cycling through Red Green and Blue even though my computer was off. The monitor doesn't do more than 60Hz. I set it manually to 75Hz 80Hz all the way up to 100Hz and it defaults to 60Hz after reboot.
Asus tech support says "Upon checking the PG348Q monitor only supports 60Hz refresh rate if your using a DisplayPort. "
This is completely wrong since the specs on the website say otherwise.
The monitor with not allow anything more than 60Hz through it's OSD.
I have the latest drivers for my Strix 1080 Ti Swapped out the DP cable Unplugged the power cable Reset the monitor through the OSD Monitor cycles through Red green and blue non stop when computer is off.
Hello migsmigs Please keep in mind that you must turn off Gsync mode on your graphic card settings in order to set a fixed refresh rate for OC. Can you please send me a PM with any of the following details that you do have available? Product S/N: Case ID#: RMA#: Also please pass me your contact details: Full name: Phone#: Email:
I'll pass your case to related personnel for further assistance We are eager to help resolving your issue Thank you for using Asus and have a nice day
Turning G-Sync off doesn't help. The OC still fails at any rate 75-100. It just defaults back to 60hz and cycles through the colors when the PC is turned off. A reset is the only way to stop it from cycling.
I disconnect the monitor and only have the power cord connected and it still doesn't OC past 60hz so turning G-Sync off isn't even applicable when the monitor has nothing connected to it.
I sent a PM with the info as requested, In the meantime i purchased a PG279Q from microcenter with no issues.