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ASUS PG27VQ CHANGE COLORS WHEN NO SIGNAl. CANT OVERCLOCK TO 165 Hz

varlaminik
Level 7
Hello. Yesterday, i launched my pc and saw a strange behavior with the monitor. Firstly, i thought that there was a problem with my pc. But when i turned off the computer, the monitor continued to cycle colors very fast (red, green, blue, white ect.). I plugged it to my ps4, and what i saw? It again continued to do this. Now, every time when i am starting my pc the monitor sets ALL settings to default. You can saw it in the video. He always invites me to turn on "Aura light in motion". When i want to apply max refresh rate 165 hz in OSD of monitor, it restarts and nothing changes. It anew invites me to turn on "Aura light in motion". This is an obvious problem with monitor software. I have allready found the same problems on asus rog forum, and i came to conclusion that i need special buttons combination on the monitor so i can turn off Debug mode. I need to get to the menu like on picture. I think that the monitor launched "Burn in patterns" with itself. "All reset" doesn't help. Every time when monitor loses signal(shut down pc, sleep mode, cable doesn't plugged) it starts to change colors (red, green, blue, white). Please, watch my video https://drive.google.com/open?id=1t5D5q-SyXZm2FLpBZ534rCHqA7K00_Ia (https: // drive.google.com/open?id=1t5D5q-SyXZm2FLpBZ534rCHqA7K00_Ia).
55,173 Views
36 REPLIES 36

Hi. But it is working good? Real? Tnks

pics
Level 7
Same problem since today on Pg278QR ...

it's already funny how more and more people have this mistake and it's also very funny how it asus a **** interested

MrAgapiGC
Level 14
I have the same issue. I sending these to amazon is almost 350 usd and 150 back. I try to access these over the weekend but i can not made the combinations
Learn, Play Enjoy! We help and collaborate, NOT complain!

MrAgapiGC
Level 14
in the end we eat the monitors. 4 in total. shipping was to high that was cheaper to buy another monitors. eventually i will find the way they arrive today. and on monday i will pick those out and deliver these to the team
Learn, Play Enjoy! We help and collaborate, NOT complain!

MrAgapiGC
Level 14
I still have 2 of these. there is NO way to return these without paying at least 300 usd and another 120 back. how we can fix these. and that is by 2.

if there is a way to enter these special menu, please help
Learn, Play Enjoy! We help and collaborate, NOT complain!

Shaneakin
Level 7

I realize I'm more than several years late here but for anyone still coming across this forum as I have, here are some potential solutions: For my monitor, the debug menu opened up by hitting the button just below the 5 way one but if this doesn't work then try either of the following 2 methods with caution:

Method 1: Using the 5-way button and menu button

  1. Turn off the monitor completely.
  2. Press and hold the 5-way button down.
  3. While holding the 5-way button, press the power button to turn on the monitor.
  4. Continue holding the 5-way button for a few seconds after the monitor turns on.
  5. Release the 5-way button.
  6. Now, press the menu button repeatedly until you see the "Factory" option in the OSD menu.
  7. Enter the "Factory" menu and locate the option to disable debug mode.
  8. Disable debug mode.
  9. Restart the monitor.

Method 2: Using the GamePlus key and 5-way button

  1. Turn off the monitor completely.
  2. Double-click the GamePlus key.
  3. Double-click the 5-way button in the center of the joystick.
  4. Double-click the exit button on the 5-way joystick.
  5. The monitor will enter factory mode.
  6. Navigate to OSD -> System Setup -> All Reset -> Yes.
  7. Go to Light in Motion -> On.