Honestly, I have 2 reasons for making this post...
1, To vent off some major frustrations.
2, To try and provide information so they may not get stung like I did.
My first monitor was basically DOA but the problems got worse and worse till I RMA it 6months in.
Gsync was new and information about issues was still not really available so it was hard to know if what was happening with the monitor was really to do with it being broken or if it was just "Gsync Issues". Once the issues started getting worse I started the RMA process and that is when the real troubles began.
Rather than going over every detail I prepared and image that will give you the basics...
http://imgur.com/O3Z6MKOHonestly the worst customer service I have EVER had...
Now my second monitor is doing the same as the first just 6 months later.
Not to mention the many problems with the PG278Q that are not often mentioned.
- Phones or even metal hitting metal in the same room turns the screen black (both).
- Strange vertical interlacing effect that is always there but is much worse on lower framerates (both).
- The massively increased input lag when using the Turbo button to cap framerates.
Now in the middle of the second RMA and I just wish I could pay the extra and upgrade to the PG279Q or get a refund so I can get the DELL S2716DG which by all means is not as good as the PG278Q but it does have less persistent issues.
ASUS make great products, the PG278Q is close to one of them but it was not ready for launch.
I can accept the odd problem, especially when buying tech on the cutting edge.
What I cannot accept is a multi billion dollar company not being able to even spell check their support pages or provide even half decent support in general.
Well there we go
😞Sad Pixel is a very sad Pixel indeed.