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Zephyrus S17 (GX703HR): CPU cooler died. New CPU cooler doesnt work (0 RPM)

ZaggyzGER
Level 7

Hi there,

my CPU cooler started making random noises and then died. I ordered a new one for my model, plugged it in without problems but it doesnt work!

Armoury Crate shows 0 RPM, my GPU cooler is fine. When i start cinebench etc. it simply doesnt spin.

I have manual fan control and everything I try, it only works for the GPU cooler.

What i tried so far:

- many many Windows restarts, with power adapter in and out

- Tried all modes in Armory Crate "Turbo" / "Silent" etc..

- I just plugged my CPU fan out and back in again, checked if I maybe plugged it in the wrong way... but it looks exactly like the GPU fan

- I even ordered a new one from a different shop now, cause it seems the new one is broken (?)

What can I do?  I love this notebook and want to keep it, but all I can do now is use it only for office...

My Model: Zephyrus S17 GX703HR (i7 11800H + 3070).

Did anyone have the same problem? Can it be software related or some kind of bug?

Greetings from Germany

- zaggyz

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