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What is the Secret to getting someone not completely F***Ing retarded on the support

Level 7
Lines, because after 3 total RMA's (The first one actually did something but that was back for a dead GPU, but who knows maybe the cause is something on the GPU again) I am getting fed up enough to wish I was in california to go beat the support techs with my still failing laptop.

Seriously, is there ANY official ASUS people on this forum that are even remotely useful?

Chastity@ASUS wrote:
I just wanted to add: 😛

We were getting worried. You hadn't been on in a long time... Glad to have you back safe and sound!
I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
We now have 178 people whose systems will not break! Yippee! 🙂
LINUX Users, we have a group!

Man, Mirage you ended up getting quite the costumer service!! Had the same problem with the e-mail/phone support xD You better thank all the people here for speeding up your RMA. Every company has ONE out of 10 contact option with amazing service, and turns out ROG forums is exactly that spot here at Asus. Just hope mine gets the same treatment from now on 😉 mouahaha


dstrakele wrote:
Wow - Chastity is alive?!?!?! Just like the Priceline Negotiator....

yes we didn't let him get that far away 😛

Level 11
Chas! Thank God you still around! Cheers