02-19-2014
09:33 PM
- last edited on
03-05-2024
11:37 PM
by
ROGBot
02-23-2014 03:16 PM
02-23-2014 07:09 PM
fsuwade wrote:
Ok well i guess not a person on here is wanting to help with this issue. I am going to just return the drive. So glad i bought from amazon. I can return with out a restocking fee. No harm done. Just wanted more storage.
02-24-2014 03:34 PM
hmscott wrote:
fsuwade, with something like this, it is so new that the pool of expertise is actually so small as to be zero for all practical purposes 🙂
I would need to actually play around with it installed for a while myself before I felt like I could respond with a technical solution to this post, even if I saw it right when you posted it - I haven't been able to get the time to come by the forums regularly lately.
Did you send it back yet? Did you keep it to the end of the full 15-30 day return period?
You might try poking around for answers on the WD site, they are best set up to support their own new special hardware. You could register there and start a technical request support inquiry with them.
You might even get some engineer interested by starting up a support Tehnical Inquiry with Asus Support. Register your laptop here, if you haven't already, and then when are logged in with your new account and your laptop is registered, you can click the "Technical Inquiry" link to the left and fill in a concise report / request for help.
It might take some patience and a couple of back and forth emails before you get connected to someone that can help. Since it is a new device and you are seeing unexpected odd behavior it is likely you will need to enlist the help of the hardware providers to get the quickest successful assistance.
02-25-2014 10:22 AM
02-26-2014 05:19 PM
Shawnnepc wrote:
You need to partition the SSD portion of the drive 1st.
Then you need to run the cardboard usb stick and install the SATA filter driver from Western Digital.
http://www.wdc.com/en/products/products.aspx?id=1190
Driver: http://support.wd.com/product/download.asp?groupid=2301&sid=218〈=en
Sorry I didn't reply sooner, I've been pretty ill recently.