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Update Crisis

solarwinggx
Level 7
So one day my touchpad stopped working, so naturally i went to the asus website to download the touch pad drivers and voila, it worked.
so i thought to my self, hey i should just update everything while im here
So i do that, and sure enough, my USB wireless mouse and keyboard dont work anymore (its not the mouse/keyboard's problem, i have another computer i tried it on and it worked absolutely fine.
My webcam also doesnt work too.

I dont have a system restore point saved on my windows, can someone please help me??
thanks!
7,194 Views
16 REPLIES 16

hmscott
Level 12
solarwinggx wrote:
So one day my touchpad stopped working, so naturally i went to the asus website to download the touch pad drivers and voila, it worked.
so i thought to my self, hey i should just update everything while im here
So i do that, and sure enough, my USB wireless mouse and keyboard dont work anymore (its not the mouse/keyboard's problem, i have another computer i tried it on and it worked absolutely fine.
My webcam also doesnt work too.

I dont have a system restore point saved on my windows, can someone please help me??
thanks!


solarwinggx, if you updated to Windows 8.1, and didn't get the newest Asus Charger USB Charger Plus update, it will mess with your USB devices. Uninstall it and reboot first to make sure that is the problem. Then hunt down the latest version, I have 3.1.8 installed, download and install that - it should work fine 🙂

their website is so outdated, their driver for the usb thing is only at 2.1.5
where do i go for completely updated drivers?

their website is so outdated, their driver for the usb thing is only at 2.1.5
where do i go for completely updated drivers?

solarwinggx wrote:
their website is so outdated, their driver for the usb thing is only at 2.1.5
where do i go for completely updated drivers?


solarwinggx wrote:
my blue tooth is also ****ed up


solarwinggx,

G750 support areas - The JM download area has the latest of all the G750, with JS/JZ next, the G750JW/JX/JH are out of date:
http://support.asus.com/Search.aspx?SLanguage=en&keyword=g750&ps=10&pn=1

Here is the latest Notebook Audio - for G750 => Realtek driver package Version V6.0.1.7235
http://support.asus.com/Download.aspx?SLanguage=en&m=Audio&os=30

Here are the latest Notebook Bluetooth drivers
http://support.asus.com/Download.aspx?SLanguage=en&m=Bluetooth&p=3&ft=27&os=30

Here are the latest Notebook WLAN drivers
http://support.asus.com/Download.aspx?SLanguage=en&m=WLAN&os=3

Here are the latest Notebook LAN drivers
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=589&m=LAN&os=&hashedid=n%2fa

Here are the Asus posted VGA drivers, it's better to get the latest from Nvidia - currently 337.88
http://support.asus.com/Download.aspx?SLanguage=en&m=VGA&p=3&s=111

You might as well update whatever drivers you have that have updates, updating your Wifi / BT drivers are a good idea too.

solarwinggx
Level 7
my blue tooth is also ****ed up

solarwinggx
Level 7
dude, ive been there already, their stuffs outdated

solarwinggx wrote:
dude, ive been there already, their stuffs outdated


solarwinggx, you aren't looking close enough 🙂

From the JM download area, Asus USB Charger Plus 3.1.8
37401

http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win8.1/USBChargerPlus/USBChargerPlus_Win81_64_VER318.zi...

solarwinggx
Level 7
37402

nope

solarwinggx wrote:
37402

nope


It looks like you are in the wrong download area, from your image posting, it looks like you are in the JX download area, you need to be in the JM download area. G750JM

http://support.asus.com/download.aspx?SLanguage=en&p=3&m=G750JM&hashedid=hk9WNtlEOFPl0Q7s

37403