06-23-2016 11:41 AM
06-23-2016 12:42 PM
06-23-2016 07:13 PM
I think I would give support a call perhaps they can help out with determining the Serial Number issue 1-888-678-3688. I personally have never had an issue with Asus serial numbers, you obviously are so perhaps Support can help?
03-26-2023 03:55 PM
I just had this exact issue today, what I had to do is log out and re-log in to ASUS website, from there I clicked on my person icon with the green dot and then selected product registration. Once I entered my product key this time I hit the tab key and it populated the gaming PC info and allowed me to pick the date of purchase and I was finally able to click submit this time around. Hope this helps!