The saga continues: possible memory failure

[Gorman]

All of a sudden I start getting BSODs, and of course since I have 16gb of ram I don't have a page file. At first I suspected a failed hdd so I ran chkdsk on the suspect drive. Chkdsk failed, implying a broken file allocation table. I manage to fix that - but it resulted in all my drivers becoming corrupt. So armed with my new 600x800 resolution and no ability to connect to networks I made the decision to carpet bomb - reinstall windows.

However during the install... BSOD - page fault in non paged area!
What a bother. Well I'll just figure out which ram chip it is and take it out then, right?
No, not right. The g53 requires a full disassembly to swap two ram chips!
Scratch that plan, just call support and RMA.

Too bad the only call center in this country is in a time zone 3 hours ahead, so they all knock off at 2pm - and it's 4:30 already!

What a bother!

Luckily failed ram isn't hard to fix, you just swap it! Tomorrow I'll RMA and it should be done within a few days - if not on the spot!
*fingers crossed for 5th time RMA*

[dstrakele]

cl-Albert wrote:
Didn't realize you purchased it in the U.S. which could be a factor in trying to get a replacement (as well as repair time if the G53Jw isn't sold in Australia which you maybe shouldn't have to worry about), but if you were having the DC jack issues, a G53Jw replacement unit probably would not have made a difference for this problem at least...

I say give him a G55 replacement. Gorman's paid his RMA dues and deserves a break. Have Gorman post a video on YouTube of him doing the Harlem Shake while wearing an "I LOVE ASUS ROG" T-shirt as part of the deal....

[Gorman]

dstrakele wrote:
Have Gorman post a video on YouTube of him doing the Harlem Shake while wearing an "I LOVE ASUS ROG" T-shirt as part of the deal....

I'm not doing that either way :I

[dstrakele]

Not a problem... ASUS Management would prefer you appear in a promotional ad with PSY dancing Gangnam Style. They figure it'll play better in Asia...

[Gorman]

The sage continues: Part MMXIII: "Repairs complete email received"

A mere 2 (or so) months after sent in for repairs, it has been completed. We have the technology, and we have rebuilt!
Going to pick it up soon!

Will be raging hard if I hear "lol we didnt do anything" again!

[chrsplmr]

hahhahaha .. yes, yes .. hahhahhaa .. this is great !!! roflm...OFF.c.

[Gorman]

Laptop received.

They managed to absolutely destroy my windows install. I wonder if they destroyed everything on all HDDs and partitions?



Repair center's unofficial advice was to sell it. I kind of agree, but I don't want to be in the same boat as ASUS, selling known faulty goods...