SIDENOTE: This has no relevance of any issues regarding any G-series notebooks.
January 17th 2011 I move in with my fiance, after a short discussion we both agreed that a desktop PC looks clumsy and there's alot of cords eeeverywhere. So I decided to get a laptop, but i'm a hardcore gamer so I didn't want some acer shit or dell or whatever shit brands are out there. I wanted a fuken ASUS. I google around, found this beast, the G73JW with an i5 CPU.
January 18th 2011 I got a fat bonus from work, the company i'm employed at had some nice profits 2010 and therefor I felt like spending some of my proceeds.
I enter a webshop of a fairly known company. They sold the G73JW.
The specifics on it were with 1333 mhz memory, along with a 1920x1080 resolution FULL HD screen.
What I got, 1066 memory with a 1600x900 screen (found out later that this computer was the "light" edition according to ASUS swedish support, and therefor not equipped with the full hd 1920x1080)
If you have read this long, you might think i'm retarded as fukk for not seeing this. I can however atleast TRY to defend myself by saying. I didn't really think I had to investigate this company by checking every specifics. It ran good, wasnt used to 17.3 inch screen therefor the resolution looked optimal.
- "Why didn't you rightclick and see the resolution?"
I thought I knew what I bought and i'm not a guy that really right click to check the info about everything. I buy, I expect it to be right, else I get pissed.
So anyways to continue this lovely story...
I call ASUS Support once more to doublecheck if they were mistaken (by now I had the specs infront of me VIA their homepage) but just to make tripplesure. They ofcourse said they were sure, and they told me to call the company that sold me this computer. I did.
I'm gonna quote this arrogant CEO by the letters.
Me: Hi there, my name is xxx, I'm calling you today regarding an issue about a computer i bought january 18th.
... I keep talking, explaining the issue. Now it's his time to talk
Arrogant CEO v.1: That can't be true. We get the specifications directly from ASUS and if they are faulty it's ASUS's fault.
He told me he'd call me back after he called "ASUS SELLING SECTION" ? .
I waited, he called me back. Claiming he juuust spoke to a seller at this "section". Seller told him the specifications are correct.
What this fukker doesn't know is that I have the support fella on the landline waiting for me while i'm talking to this guy. So I tell the CEO to wait while I discuss with the support fella. Support guy tells me that they don't have a "direct" line to a damn "seller" section. What the CEO called was probably HIS distributor and not a direct call to ASUS.
Aaaaaaanyways. I tell him to call the support fella and speak directly to him. So I made a conference call on my iphone, but he declined the call.
So anyways. I am clueless of what to do, according to swedish laws the return policy passes after 30 days. And ASUS ain't claiming responsibilty (duh It's not their fault).
But this guy, Don't know what to do..
Any suggestions?
Regards, Korre!
EDITED:
Hey, it's the new memory... 1333 gigahertz guys..
http://imageshack.us/f/545/1333gigahertz.jpg/