!!solved!! g75 randomly started powering off. please help!!

[bioangel]

SOLVED!



So i have had me laptop for a while now. But all of a sudden with out warning it has started powering off on its own. Not your normal shut down either . like a desktop that had the plug pulled.

So i thought maybe it was over heating. Ran hwinfo and found them to be nominal.

so i figured it might be a software issue. so i did a clean install. Yet the problem still pursuits.

I have also blown out the fan and under side and also i have taken out the ram that i could reach in case that was the issue.

Anyone have any insight?

[bioangel]

i have also down a bios update now. still has not helped

[bioangel]

so i have found a way to reproduce the issue. when i play games it tends to cause it to happen. mainly when i play men of war. i have played it before with no issue.

so this leads to 2 causes

1: bad drivers for the video card or

2: my video card is dieing

[bioangel]

side not ran 3dmark 11 with out issue. go fig

[bioangel]

so now i have downgraded bios from latest back to original. still shuts down under game load. i have also ran with out batter or wall power to see if either was the cause. problem still persited.

[bioangel]

Ok so here is an update. I have tried every type of stress test software that i could find to see if i could narrow the problem to no avil. prime 95
, 3dmark,furmark and a couple others.

not a single hitch. but when i play games it still cuts out like someone pulled the power.


could it be overheating and the sensors are not registering correctly?

[RedDog]

Also having same exact issues and have done everything you have stated above. I posted in another thread I will retype here.

''I have the same exact issues since mid November-December but I did not do anything with MSI. I have sent mine in for 2 warranty repairs the past 2 months.
They have just sent it back and the past two days of usage it starts doing it again.
I just filed a complaint and a 3rd RMA for Tier 2 repair. This is a major issue with a lot of people the past year.
Great laptop....really hope I get a resolution here or a trade in of equal value.''
http://rog.asus.com/forum/showthread.php?44384-G75VW-shut-down-and-restart&p=379174#post379174

[Clintlgm]

Reddog you should PM cl-albert he may help you succeed with the repair. C Customer L Loylaty Rep for this forum.

[bioangel]

Well I sent my g75. We will see if they can fix it. If they ever do fix yours will you post what the issue was.

[bioangel]

Also do you know what they have done so far to fix your laptop.