Your first problem could stem from buggy firmware or a faulty main board. Since it happens intermittently, I'm leaning towards the firmware.
As far as your network card goes, that remains a mystery until you reinstall or update the driver, check the card's seating (if you're comfortable), and check the antennae connections (again, if you're comfortable doing so). It's difficult to say whether it's a software fault, bad connection, or hardware fault until some troubleshooting goes into it.
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As far as your network card goes, that remains a mystery until you reinstall or update the driver, check the card's seating (if you're comfortable), and check the antennae connections (again, if you're comfortable doing so). It's difficult to say whether it's a software fault, bad connection, or hardware fault until some troubleshooting goes into it.
bartvangils wrote:
I am pretty scared to go in my laptop due warranty. I tried to update the firmware but that didnt solve the issue.
Today I made a screenshot of the networkcard being disabled http://imgur.com/IUxqrBx, I am sorry that it is Dutch and not English.
Do you think I can send the laptop back to Asus? I am getting pretty annoyed that I have to reboot my computer so many times.
bartvangils, are you talking about your ethernet card, or the Wifi card? The Wifi card may be due to Game First III, you could try uninstalling that - many do - and also the other Game Center software - it doesn't seem to do anything helpful except disconnect the network to save power 🙂
If you are talking about Wifi, it could be your router/AP is losing connection, check you Status when connected to see how strong the signal is and how fast you are connected. Make sure to use WPA/AES for your encryption to get fastest connection (>54Mbps). Also enable WMM in the router.
If you are talking about the Ethernet card, then it might just be a bad cable, or connector not plugged in all the way, or the router/hub you are connected to is having trouble keep sync. Instead of rebooting, unplug the Ethernet cable and plug it back in. If that works and this happens again, wiggle the cable instead of unplugging it and see if it is intermittent. You might have a bad crimp of the wires in the connector, or a bad cable.
Disable Power saving mode for Wifi/Ethernet, that helps too.
Do the same for battery mode too unless you want power savings, but then you should run the Power Saving Power plan and enable the power off capabilities there instead - it is still frustrating to lose your network connection while on battery mode 🙂
Please let us know if that helps solve it for you, before you take the time to return it to seller or RMA to Asus - are you still in the return period? If so don't let that time pass, it is quicker to return with a fault so you don't pay restocking, that it is to RMA.
Good luck! 🙂
