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Roxio Cineplayer BD Functionality

TH3FR3M
Level 7
So I don't know if this the Laptop, the disc, the drive or the actual program (which I think it is) but here is the story. So recently I bought Iron Man 3 in Blu Ray and I inserted it into my G75VW, opened up normally. Then once it opened on Roxio Cineplayer it just stayed still on an image and wouldn't continue to any form of menu. I first thought it was a disc malfunction however I inserted my Avengers blu ray disc and it worked just fine. Anyone Out there that can help me figure out the source of this problem?
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