11-18-2024 11:10 PM
My situation is similar to the following post, but the only difference is I have upgraded to windows 11.
Before upgrade, it was showing the details properly.
Laptop: #GL552VW
ROG Gaming Center not showing CPU/GPU Info? - Republic of Gamers Forum - 668285
On this post someone also mentioned "It might due to the Intel Extreme Tuning Utilities / XTU3SERVICE is not started."
I tried but it doesn't turn on.
Any other guesses
11-18-2024 11:11 PM
@AshDWaitor Did you discover a fix?
11-18-2024 11:14 PM
@toronto699 I tried your link on the other post: https://rog.asus.com/forum/forumdisplay.php?60-G-Series-Gaming-Notebooks
I saw a list of other issues, can you please let me know if you know how to fix my issue?
11-18-2024 11:15 PM
@alexzhin you mentioned: "I might due to the Intel Extreme Tuning Utilities / XTU3SERVICE is not started." I tried but it starts and stops. How to fix this?
12-06-2024 11:15 AM
i got the same issue lately. mind boggling
2 weeks ago - last edited 2 weeks ago
Not showing CPU/GPU Info?
Maybe outdated driver? I might be wrong!
I do not have this laptop, but I have a G752VL with Windows 23H2 and had the same problems as you (same picture too, old driver!), but this is what I did.
Uninstall Rog Gaming Center
Uninstall Rog Macro Keys
Latest ASUS drivers for Windows 10 - Official links - Ivan Ridao Freitas
Download ASUS Rog Gaming Center Version 2.7.1 and install (I previously had version 2.6.1).
Download ASUS Rog Macrokey Version 1.0.6 and install (I previously had version 1.0.5). I never used them, but it works (blue color).
Works!
Works!
Works!
I hope this works for you.