10-24-2019 07:33 AM
10-24-2019 11:19 AM
10-24-2019 12:11 PM
jdfrench3 wrote:
Take a look at some of the teardown videos on the internet. Looking at the laptop, screen in back, keyboard forward, the left USB ports are USB2 and are serviced on a sub-board located next to the left fan, the right USB ports are USB3 and are serviced directly off the right-side of the motherboard.
Please identify what USB ports are working or not working.
What BIOS are you running?
λ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)
00:15.0 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #0 (rev 31)
00:15.1 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #1 (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation Q170/Q150/B150/H170/H110/Z170/CM236 Chipset SATA Controller [AHCI Mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #3 (rev f1)
00:1c.3 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #4 (rev f1)
00:1c.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation CM236 Chipset LPC/eSPI Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus (rev 31)
01:00.0 VGA compatible controller: NVIDIA Corporation GP104BM [GeForce GTX 1070 Mobile] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GP104 High Definition Audio Controller (rev a1)
02:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
04:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015]
05:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015]
05:01.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015]
05:02.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015]
3c:00.0 USB controller: Intel Corporation DSL6340 USB 3.1 Controller [Alpine Ridge]
3d:00.0 Non-Volatile memory controller: Toshiba America Info Systems NVMe Controller (rev 01)
10-24-2019 01:23 PM
10-24-2019 02:32 PM
jdfrench3 wrote:
I stand corrected, all your USB ports are USB3 as are mine on my G752VSK. Funny that there are two different types of USB sub-boards one for the G752VS and another for the G752VSK.
Have you tried to perform a System Restore? Restore to an earlier set of data.
If you have not erased your OEM Recovery Partition, have you tried to perform a System Recovery? Only good if your laptop originally came with Windows 10.
I asked you to post a copy of your Device Manager so as to see if there are any errors (Yellow Triangle with Explanation Mark or Red Question Mark).
10-24-2019 02:44 PM
10-24-2019 03:11 PM
jdfrench3 wrote:
If you remove all storage devices, can you then access your BIOS?
sudo systemctl reboot --firmware-setup
10-24-2019 04:33 PM